John Carlo Bertot
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John Carlo Bertot is Professor and co-director of the Information Policy & Access Center (iPAC) in the University of Maryland College Park iSchool. He is currently on sabbatical as a visiting professor and senior research fellow at the United Nations University Operating Unit on Policy-Driven Electronic Governance. 

John served as director of the iSchool’s MLS program from July 2011-July 2015. With Lindsay Sarin (MLS Program Manager) he co-lead the Re-Envisioning the MLS initiative designed to rethink MLS education in an era of changing information, technology, and community contexts. The report from that effort was issued in August 2015 and can be found here. He received his Ph.D. from the School of Information Studies at Syracuse University. John's research has three interrelated aspects: 1.Information policy, which explains the broad set of goals created by governments and other institutions designed to regulate and manage information flows through agencies and government, and how these policies affect the use of information by individuals, communities, and cultural institutions; 2.Public service innovation, which examines the ways in which public sector entities can engage in innovative and entrepreneurial activities designed to foster and promote a “work smarter” approach to services and resources that meet community needs; and 3.Equitable access, which considers ways in which to ensure opportunity for all through access to information and technologies. In addition, John served as editor of Government Information Quarterly from 2000-2015, and now serves as an Associate Editor for the journal. He served as co-editor/editor of The Library Quarterly from 2002-2014. Along with Paul Jaeger, John now serves as co-editor of the Advances in Librarianship book series. He is past-president of the Digital Government Society (DGS), and served as chair of the International Standards Organization’s (ISO) Library Performance Indicator (ISO 11620) working group from 2002-2014. John has previously served as Chair of the American Library Association’s (ALA) Library Research Round Table, and currently serves on the ALA Committee on Research and Statistics and E-government Services Subcommittee. Over the years, John has received funding for his research from the National Science Foundation, the Bill & Melinda Gates Foundation, the Government Accountability Office, the American Library Association, and the U.S. Institute of Museum and Library Services.

Email: jbertot[at]
Paul T. Jaeger
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Paul T. Jaeger, Ph.D., J.D., is Professor and Diversity Officer of the College of Information Studies and Co-Director of the Information Policy and Access Center at the University of Maryland. Dr. Jaeger’s research focuses on the ways in which law and public policy shape information behavior, particularly for underserved populations. He is the author of more than one hundred and twenty-five journal articles and book chapters, along with seven books. His most recent books are Information Worlds: Social Context, Technology, & Information Behavior in the Age of the Internet (Routledge, 2010) with Gary Burnett; and Public Libraries and the Internet: Roles, Perspectives, and Implications (Libraries Unlimited, 2011) with John Carlo Bertot and Charles R. McClure; and Disability and the Internet: Confronting a Digital Divide (Lynne Rienner, 2012). His research has been funded by the Institute of Museum & Library Services, the National Science Foundation, the American Library Association, the Smithsonian Institution, and the Bill & Melinda Gates Foundation, among others. Dr. Jaeger is Co-Editor of Library Quarterly, Co-Editor of the Information Policy Book Series from MIT Press, and Associate Editor of Government Information Quarterly.


Mega M. Subramaniam
Associate Director
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Dr. Mega Subramaniam is the Associate Director of iPAC and an Associate Professor with the University of Maryland's College of Information Studies. Her research interest encompasses issues of diversity, inclusion and representation in information and STEM education. In particular, her research focuses on how information institutions (such as school libraries, public libraries and museums) are providing access to the acquisition of information literacy and STEM skills for the underrepresented, underserved, and disadvantaged populations. She is the Coordinator for the School Library Media specialization offered through the MLS program at the iSchool. She also teaches courses offered through the School Library Media Specialization and the Information and Diverse Populations Concentration. More information about her research and teaching interests can be found at:

Beth St. Jean
Assistant Director

Dr. Beth St. Jean is the Assistant Director of iPAC and an Assistant Professor in the College of Information Studies ( at the University of Maryland. She is also an affiliate faculty member of the Herschel S. Horowitz Center for Health Literacy ( in the School of Public Health at the University of Maryland. Her research interests include several areas within information behavior, including consumer health information behavior, relevance and credibility, open access and institutional repositories, and information literacy. Her current research focuses on the information behavior of people who are striving to prevent or manage a disease, with a particular focus on the crucially important interrelationships between people’s information behaviors and their health behaviors. Dr. St. Jean’s dissertation ( entailed a longitudinal investigation into how people diagnosed with type 2 diabetes learn about this condition, what factors motivate them and what factors impede them in this process, and how the ways in which they look for, evaluate, and make use of diabetes-related information change as their health condition and related information behavior evolve. Dr. St. Jean teaches foundational courses in the MLS and Ph.D. programs at the College of Information Studies at the University of Maryland. She holds a Ph.D. in Information and a Master of Science in Information (Library & Information Services specialization) from the University of Michigan School of Information (, as well as an A.B. in Mathematics from Smith College ( For more information about Dr. St. Jean, please see:

Dr. June Ahn
Affiliate Faculty
Dr. June Ahn ( is an Assistant Professor in the University of Maryland's College of Information Studies and College of Education. His research examines the design, implementation, and evaluation of new media for teaching and learning, with a focus on science, math, and computational thinking education. His current projects include understanding how open, peer-led learning occurs in the massively open online course platform (MOOC), Peer 2 Peer University. He is also the PI on the NSF funded Sci-dentity project ( that engages inner-city middle school youth with science fiction storytelling and social media to enhance their identification with STEM ideas. His research focuses on two current aspects of technology, youth, and education: (a) how we can leverage the participatory capabilities of social media and social computing tools for the goal of learning and (b) how the presence of ubiquitous information available via networks and digital media alters how teaching and learning happen in both formal and informal environments.