Assessing the Impact of Community Information Platforms

At a Glance
Project at a Glance: 
  • Status: Active
  • Launch: August 2010
  • Funding Agencies: ACT Alexandria
  • Team: Paul T. Jaeger, John Carlo Bertot, Derek Hansen, Jessica Koepfler
  • Mission: The findings from this project will help to better understand ways to promote community-based solutions through the use of the Internet.
  • Resources:,


ACTion Alexandria is comprised of a range of community members and non-governmental organizations in Alexandria, Virginia, working in conjunction with city agencies. The goal of ACTion Alexandria is to develop online resources to promote community participation and harness community problem-solving, facilitating the identification of community needs and opportunities and ways to address them.  

iPAC - in partnership with the Center for the Advanced Study of Communities and Information at the University of Maryland - is supporting ACTion Alexandria by evaluating the community information platform that has been developed and assessing its impact on Alexandria, VA residents, non-profits, and government agencies. This evaluation is being conducted through a variety of methods including a technical evaluation of the community platform, analysis of interviews and focus groups with participants, case studies of non-profit and government agencies, and analysis of content and usage statistics from the technical platform. 

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