Jes A. Koepfler is a doctoral student in the College of Information Studies at the University of Maryland. Her broad research interests include human-computer and human-information interaction as well as online communities and social media. Her current research explores issues of online information access, use, and design with marginalized populations (e.g. homeless individuals). Jes is also affiliated with the Human-Computer Interaction Lab (HCIL) and the Center for the Advanced Studies of Communities and Information (CASCI).