Public Libraries & the Internet

To support public libraries in their mission to build digitally inclusive communities through public access technologies and Internet-enabled services.
Project at a Glance: 
  • Status: Active
  • Launch: 1994
  • Partners: American Library Association, International City/County Management Association
  • Current Funding Agency: U.S. Institute of Museum and Library Services (IMLS)
  • Previous Funding Agency: Bill & Melinda Gates Foundation
  • Team: John Carlo Bertot, Paul T. Jaeger, Jean Lee, Kristofer Dubles, Brian Real, Abby McDermott
  • Mission: To support public libraries in their mission to provide Internet access and related content and services to people and their communities
  • Resources:,
  • Related project: Public Access Benchmarking

U.S. public libraries were early adopters of the Internet beginning in the mid-1990s. Since then, John Carlo Bertot and his team have conducted thirteeen Public Libraries and the Internet national sample surveys on the use of and issues associated with public library Internet connectivity. Over the years, the study has been funded by the American Library Assocation, the Bill & Melinda Gates Foundation,  the National Commission on Libraries and Information Science, and the U.S. Institute of Museum and Library Services.

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