John Carlo Bertot is Co-Director of iPAC and Professor in the College of Information Studies at the University of Maryland. Dr. Bertot received his Ph.D. from the School of Information Studies at Syracuse University. His research spans information and telecommunications policy, e-government, government agency technology planning and evaluation, and library planning and evaluation. Dr. Bertot is President-elect of the Digital Government Society of North America (DGSNA), serves as chair of the International Standards Organization’s (ISO) Library Performance Indicator working group, and serves as a member of the National Information Standards Organization’s (NISO) Business Information Topic committee. Dr. Bertot is past Chair of the American Library Association’s (ALA) Library Research Round Table, and currently serves on the ALA Committee on Research and Statistics and E-government Services Subcommittee. In addition, Dr. Bertot is Editor of both Government Information Quarterly and The Library Quarterly. Over the years, Dr. Bertot has received funding for his research from the National Science Foundation, the Bill & Melinda Gates Foundation, the Government Accountability Office, the American Library Association, and the U.S. Institute of Museum and Library Services.